FLORIDA

City of Coral Gables

Advanced EPL Reporting & Workflow Analytics

The City of Coral Gables partnered with Park Consulting Group to enhance reporting and workflow analytics in its Tyler Technologies EnerGov environment, improving visibility into performance, capacity, and efficiency across departments.

The Challenge

City leadership needed clearer insight into workloads, bottlenecks, and staffing, as existing reports lacked consistent, actionable visibility.

How PCG Helped

Advanced custom EPL reporting
Workflow and data analysis
SQL and Crystal Reports guidance
Ongoing reporting optimization

The Outcome

Coral Gables gained reliable operational reporting and improved visibility into production trends and staffing needs. Leadership now has consistent data to support planning and resource allocation.

"PCG brought a deep understanding of our EnerGov environment and reporting needs. Their expertise in workflow analysis and custom reporting gave us visibility we did not previously have. Their guidance continues to support our operational decision-making."
Doug Ramirez
|
Acting Director Development Services
,
City of Coral Gables

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