CALIFORNIA

City of Thousand Oaks

Enterprise Permitting Modernization & Workflow Alignment

The City of Thousand Oaks partnered with Park Consulting Group to modernize its Tyler Technologies EPL system, aligning configuration with real workflows to improve efficiency and user experience.

The Challenge

Thousand Oaks needed to modernize a complex, multi-department EPL environment while ensuring cross-department buy-in, workflow clarity, and consistent system adoption.

How PCG Helped

Strategic EPL configuration and modernization
Workflow design and process alignment
Stakeholder coordination and project guidance
User-focused system improvements

The Outcome

The City streamlined workflows, improved coordination, and established a scalable, stable permitting system for long-term adoption.

"Park Consulting Group helped align our technical solutions with real business needs across departments. Their collaborative approach streamlined workflows, improved coordination, and enhanced the experience for both staff and constituents."
Purvi Bodawala
|
IT Analyst
,
City of Thousand Oaks

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