CALIFORNIA
City of Thousand Oaks
Enterprise Permitting Modernization & Workflow Alignment
The City of Thousand Oaks partnered with Park Consulting Group to modernize its Tyler Technologies EPL system, aligning configuration with real workflows to improve efficiency and user experience.
The Challenge
Thousand Oaks needed to modernize a complex, multi-department EPL environment while ensuring cross-department buy-in, workflow clarity, and consistent system adoption.
How PCG Helped
Strategic EPL configuration and modernization
Workflow design and process alignment
Stakeholder coordination and project guidance
User-focused system improvements
The Outcome
The City streamlined workflows, improved coordination, and established a scalable, stable permitting system for long-term adoption.
"Park Consulting Group helped align our technical solutions with real business needs across departments. Their collaborative approach streamlined workflows, improved coordination, and enhanced the experience for both staff and constituents."
Ready for Results Like This?
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